If you are building a healthcare platform and assume you can "just connect to Surescripts" for e-prescribing, you are about to waste two to three months learning a painful lesson. There is no direct Surescripts API for startups. There is no developer portal you can sign up for. You cannot call Surescripts, get an API key, and start sending prescriptions. Every e-prescribing integration in the United States goes through certified middleware, and choosing the wrong middleware provider will cost you six figures and a year of your roadmap.
We have integrated e-prescribing into telehealth platforms and practice management systems. This guide covers how the e-prescribing network actually works, compares the four middleware providers you will realistically evaluate, breaks down what it actually costs, and gives you a recommended path from MVP to production.
How E-Prescribing Actually Works
Before you evaluate any middleware, you need to understand the architecture you are building against.
The Surescripts Network
Surescripts operates as a near-monopoly network connecting approximately 1.7 million prescribers to over 67,000 pharmacies across the United States. Think of Surescripts less like an API provider and more like the Visa network for prescriptions. Prescribers and pharmacies connect to Surescripts through certified intermediaries, and Surescripts routes transactions between them.
Surescripts does not sell direct access to software vendors. To connect to the network, you must either become a Surescripts-certified participant (a process that takes 12-18 months and costs hundreds of thousands of dollars) or integrate with a middleware provider that already holds that certification. For any startup or mid-stage company, middleware is the only viable path.
The NCPDP SCRIPT Standard
All e-prescribing transactions use the NCPDP SCRIPT standard, currently on version 2023011 (though many pharmacies still support older versions). SCRIPT defines the message format for every transaction type in the prescribing lifecycle:
- NewRx -- A new prescription sent from prescriber to pharmacy
- RxRenewalRequest / RxRenewalResponse -- Pharmacy requests a refill from the prescriber, prescriber approves or denies
- CancelRx / CancelRxResponse -- Prescriber cancels a prescription, pharmacy confirms
- RxChangeRequest / RxChangeResponse -- Pharmacy requests a change (therapeutic substitution, generic swap, prior authorization needed), prescriber responds
- RxFill -- Fill status notification sent from pharmacy back to prescriber (dispensed, partially filled, not filled)
You do not need to implement the NCPDP SCRIPT standard yourself. Your middleware provider handles message formatting, routing, and delivery. But you need to understand these transaction types because your application must handle each one. A prescriber using your platform will expect to receive refill requests, cancellation confirmations, and fill status updates. If your UI only handles NewRx, you have built an incomplete integration that will frustrate users within the first week.
The Prescription Lifecycle
A typical prescription flows through multiple states:
- Prescriber selects a medication, dosage, quantity, and pharmacy in your application
- Your application sends the prescription data to your middleware provider via their API
- Middleware formats the NCPDP SCRIPT message and routes it through Surescripts
- Surescripts delivers the message to the destination pharmacy's system
- Pharmacy dispenses the medication and sends a fill status notification back through the same chain
- Subsequent refill requests, changes, and cancellations flow through the same route
Your application needs to track and display all of these states. This is not a fire-and-forget API call. It is an ongoing, bidirectional transaction that your users will interact with repeatedly.
Middleware Comparison: The Four Providers You Will Actually Evaluate
There are a handful of certified e-prescribing middleware providers, but for most teams building a new product in 2026, you will realistically evaluate four of them. Here is an honest comparison based on our direct experience.
DoseSpot
DoseSpot is the most common choice for health tech startups and the provider most teams encounter first. They offer two integration models:
JumpStart (iFrame Embed)
- Pre-built prescribing UI embedded in your application via iFrame
- Access to roughly 70 APIs for patient management and prescription data
- CSS-only customization (colors, fonts -- you cannot change the layout or workflow)
- Integration timeline: approximately 30 days
- Best for: Teams that need prescribing quickly and can accept a non-native UI
Full Integration (Build Your Own UI)
- Access to 250+ APIs covering the complete prescribing workflow
- Full control over UI, UX, and workflow design
- Integration timeline: 3-6 months depending on your team's experience
- Best for: Platforms where prescribing is a core workflow (telehealth, specialty clinics)
Pricing: Approximately $500-$800 per prescriber per year. Volume discounts are available but require negotiation. DoseSpot does not publish pricing, so expect a sales process.
Strengths: Mature API, good documentation, large installed base, responsive support team. The JumpStart option is genuinely fast for an MVP.
Weaknesses: Per-prescriber pricing gets expensive at scale. The iFrame solution looks visibly different from your application regardless of CSS customization. Sales process can be slow.
DrFirst (Rcopia)
DrFirst has been in the e-prescribing space longer than most competitors and powers prescribing for over 100,000 prescribers.
- Deep integration capabilities with a comprehensive API
- Strong formulary and benefits checking features
- Multi-month onboarding process with dedicated implementation team
- Pricing: approximately $799 per feature per year (features include e-prescribing, medication history, formulary checking, EPCS)
Strengths: Enterprise-grade reliability. Excellent formulary and benefits checking. If your platform needs real-time insurance formulary data alongside prescribing, DrFirst is strong here.
Weaknesses: Lengthy onboarding. Pricing model is complex and feature-gated. Not designed for fast startup integration. Documentation is less accessible than DoseSpot.
Weno Exchange
Weno is the scrappy alternative that has gained significant traction among smaller health tech companies.
- Self-serve signup process (no enterprise sales cycle required)
- Sandbox environment that is always available -- you can start building today
- Pricing: $300 setup fee + $400 go-live fee + $99 per prescriber per year for EPCS
- Base e-prescribing costs are significantly lower than DoseSpot or DrFirst
Strengths: Fastest path to a working integration. Lowest cost structure. Self-serve model means you can evaluate without sitting through sales presentations. Active developer community.
Weaknesses: Smaller installed base than DoseSpot or DrFirst. Fewer advanced features (formulary checking, benefits verification). API is less polished. Support is more community-driven than white-glove.
Veradigm (Formerly Allscripts)
Veradigm serves over 80,000 prescribers and is deeply embedded in the enterprise healthcare ecosystem.
- Enterprise-only engagement model
- Undisclosed pricing (requires RFP process)
- Months-long implementation timeline
- Deep EHR integration if you are already in the Allscripts/Veradigm ecosystem
Strengths: If you are building within or integrating with the Veradigm ecosystem, their prescribing solution is tightly coupled. Strong in ambulatory and specialty care settings.
Weaknesses: Not viable for startups. Opaque pricing. Long sales and implementation cycles. Primarily makes sense if you are already a Veradigm partner.
Quick Comparison Table
| Feature | DoseSpot JumpStart | DoseSpot Full | DrFirst | Weno Exchange | Veradigm |
|---|---|---|---|---|---|
| Integration Time | ~30 days | 3-6 months | 3-6 months | 2-4 weeks | 6+ months |
| Self-Serve Signup | No | No | No | Yes | No |
| Sandbox Access | After contract | After contract | After contract | Always on | After contract |
| UI Customization | CSS only | Full control | Full control | Full control | Full control |
| EPCS Support | Yes | Yes | Yes | Yes | Yes |
| Prescriber Cost/yr | $500-800 | $500-800 | $799+ | ~$99 (EPCS) | Undisclosed |
| Best For | MVP / fast launch | Native UX | Enterprise | Budget / MVP | Veradigm ecosystem |
iFrame vs Full API Integration: The Decision That Shapes Your Product
This is the most consequential technical decision in your e-prescribing integration. Getting it wrong means either rebuilding six months later or shipping a product that frustrates prescribers.
The iFrame Approach
With an iFrame integration (DoseSpot JumpStart being the most common), the middleware provider gives you a pre-built prescribing interface that you embed in your application. Your user clicks a "Prescribe" button, and a panel opens containing the middleware provider's UI.
When iFrame works well:
- Your prescribing workflow is a separate step that happens after the clinical encounter
- Speed to market is your primary concern
- Your users are accustomed to switching between different tools during their workflow
- You are validating product-market fit and prescribing is a checkbox feature, not a differentiator
When iFrame fails:
- Telehealth platforms where the prescriber needs to write a prescription during a live video call -- the iFrame breaks the workflow, forcing the prescriber to navigate away from the patient interaction
- Platforms where the prescribing interface needs to display alongside custom clinical data (lab results, vitals, notes)
- Products targeting prescribers who will compare your UX to native EHR prescribing
The fundamental problem with iFrame is that it looks and feels like a different application embedded in yours. Users notice. The fonts are slightly different. The loading behavior is different. The interaction patterns are different. For a feature that prescribers use dozens of times per day, these small friction points compound into real dissatisfaction.
The Full API Approach
With a full API integration, you build the entire prescribing UI yourself. You call the middleware provider's APIs for drug search, interaction checking, pharmacy lookup, and prescription submission. Every screen, every interaction, every error state is your design.
When full API is the right choice:
- Prescribing is a core product workflow, not an add-on
- Your platform targets high-volume prescribers (psychiatry, primary care, urgent care)
- You need prescribing to happen inline with other clinical workflows
- UX quality is a competitive differentiator
The cost of full API:
- 3-6 months of development time
- You own the UI for drug search, interaction alerts, pharmacy selection, dosage configuration, prescription review, and status tracking
- You must handle every edge case: drug-drug interactions, allergy alerts, therapeutic duplication warnings, prior authorization flags
- Ongoing maintenance as the middleware provider updates their API
Our recommendation: if prescribing happens more than five times per day for your average user, invest in the full API integration from the start. The iFrame will create enough friction to impact provider adoption.
EPCS: Electronic Prescribing of Controlled Substances
EPCS is not optional if your prescribers need to write prescriptions for Schedule II-V controlled substances. As of 2026, most states require electronic prescribing of controlled substances, and the remaining states are moving in that direction.
DEA Requirements
The DEA mandates specific requirements for EPCS under 21 CFR Part 1311:
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Identity proofing: Each prescriber must complete identity verification through a DEA-approved credential service provider (CSP). This typically involves submitting government ID, answering knowledge-based authentication questions, and in some cases, a live video identity verification session.
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Two-factor authentication: Every controlled substance prescription must be signed using two of the following three factors: something you know (PIN or password), something you have (a hardware token or registered mobile device), and something you are (biometric -- fingerprint, facial recognition).
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Logical access controls: The system must maintain audit logs of every EPCS transaction, enforce role-based access, and prevent unauthorized access to the signing process.
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Third-party audit: Your EPCS implementation must be audited by a DEA-approved third party before going live. Your middleware provider typically handles this, but your application's integration points are included in the audit scope.
Biometric Options
Most middleware providers now support biometric authentication for the second factor:
- Fingerprint (via mobile device or dedicated scanner)
- Facial recognition (via mobile device camera)
- Exigent circumstances workflow (when biometric fails, a backup two-factor method must be available)
Biometric authentication significantly improves prescriber experience. Without it, prescribers must enter a PIN and use a hardware token or approve a push notification for every controlled substance prescription. At 20+ controlled substance prescriptions per day, this friction matters.
EPCS Cost
EPCS adds cost on top of base e-prescribing:
- DoseSpot: Included in the per-prescriber fee (rolled into the $500-800/year)
- DrFirst: Additional feature fee (part of the $799/feature/year model)
- Weno Exchange: $99 per prescriber per year specifically for EPCS
- Identity proofing: $25-50 per prescriber (one-time fee through the CSP)
Budget approximately $99-200 per prescriber per year for EPCS capability across most providers.
Real Cost Breakdown for a Typical E-Prescribing Integration
Let us walk through actual numbers for a platform with 50 prescribers in year one. These are based on our experience across multiple integrations.
iFrame Integration (DoseSpot JumpStart or Weno)
| Cost Category | DoseSpot JumpStart | Weno Exchange |
|---|---|---|
| Middleware setup/licensing | $5,000-10,000 | $700 ($300 setup + $400 go-live) |
| Per-prescriber cost (50 users) | $25,000-40,000/yr | $4,950/yr ($99 EPCS x 50) |
| Development cost | $15,000-40,000 | $15,000-35,000 |
| Identity proofing (50 prescribers) | $1,250-2,500 | $1,250-2,500 |
| Ongoing maintenance | $10,000-15,000/yr | $10,000-15,000/yr |
| Year 1 Total | $56,250-107,500 | $31,900-57,450 |
Full API Integration (DoseSpot Full or Custom on Weno)
| Cost Category | DoseSpot Full | Weno Full API |
|---|---|---|
| Middleware setup/licensing | $10,000-20,000 | $700 |
| Per-prescriber cost (50 users) | $25,000-40,000/yr | $4,950/yr |
| Development cost | $60,000-120,000 | $60,000-100,000 |
| Identity proofing (50 prescribers) | $1,250-2,500 | $1,250-2,500 |
| Ongoing maintenance | $15,000-20,000/yr | $15,000-20,000/yr |
| Year 1 Total | $111,250-202,500 | $81,900-127,450 |
The Per-Prescriber Trap
Here is what catches most teams off guard: per-prescriber costs scale linearly with your user base, and they are not one-time fees. At 200 prescribers on DoseSpot, you are paying $100,000-160,000 per year just in middleware licensing before you factor in your own infrastructure costs. This needs to be baked into your SaaS pricing model from day one.
If you are building a platform that charges prescribers $200-500 per month, the middleware cost represents 8-33% of your per-user revenue on DoseSpot versus 1-4% on Weno. That margin difference can determine whether your business model works.
Our Recommended Integration Path
After multiple e-prescribing integrations, here is the path we recommend for most healthcare platforms.
Phase 1: MVP with Weno Exchange
Start with Weno for your initial launch. The reasoning is straightforward:
- Self-serve signup means you can start building without a sales cycle
- Always-on sandbox means your developers can begin integration immediately
- Lowest cost structure preserves capital during the period when you have the fewest prescribers and the most uncertainty about product-market fit
- 2-4 week integration gets prescribing live fast enough to validate with real users
Build a clean but functional prescribing UI on top of Weno's APIs. Focus on the core workflow: medication search, pharmacy selection, prescription submission, and status tracking. Handle refill requests and cancellations. Ship EPCS from day one because prescribers will need it immediately.
Phase 2: Upgrade to DoseSpot Full Integration
Once you have validated your prescribing workflow and signed 50+ prescribers, evaluate whether to migrate to DoseSpot's full API. The triggers for this move:
- You need advanced formulary and benefits checking
- Your users are requesting features that Weno's API does not support
- You need the larger ecosystem of DoseSpot integrations
- Your prescriber volume justifies the higher per-user cost (because the revenue per prescriber has also increased)
The migration from Weno to DoseSpot is not trivial. Your internal drug data model, pharmacy selection flow, and prescription status tracking will need to be refactored. Budget 2-3 months and $40,000-80,000 for the migration.
When to Skip Straight to DoseSpot or DrFirst
Go directly to DoseSpot Full Integration or DrFirst if:
- You are building for a specific health system that requires a particular middleware provider
- Your platform requires real-time formulary and benefits checking from day one
- You are well-funded and prescribing is your core product (not a feature of a larger platform)
- You already have 100+ prescribers committed before you write a line of code
Do not start with Veradigm unless you are already deep in the Veradigm ecosystem. The sales cycle alone will consume a quarter.
Common Pitfalls in E-Prescribing Integration
We have seen every one of these mistakes firsthand. Some of them we made ourselves early on. Here is what to avoid.
1. Assuming Surescripts Is an API You Can Sign Up For
This is the most common mistake. A product manager reads "Surescripts e-prescribing" and assumes there is a developer portal with documentation and API keys. There is not. Surescripts is a network operator, not an API provider. You connect to Surescripts through middleware. Budget an extra month in your timeline for the discovery process of understanding this architecture.
2. Choosing iFrame When Your UX Requires Inline Prescribing
If your platform involves prescribing during a live interaction -- telehealth video calls, urgent care workflows, behavioral health sessions -- an iFrame integration will create a jarring context switch that prescribers will complain about on day one. We have seen teams launch with iFrame, get immediate negative feedback, and then spend six months rebuilding with a full API integration. The "fast" path cost them more time in the end.
3. Underestimating EPCS Complexity
EPCS is not just "turn on controlled substances." It requires identity proofing every prescriber (a manual process that takes 1-5 business days per prescriber), implementing two-factor authentication flows, handling biometric fallback scenarios, and passing a third-party security audit. If your launch plan assumes EPCS is a configuration toggle, adjust your timeline by 4-6 weeks.
4. Not Budgeting Per-Prescriber Costs Into Your SaaS Pricing
If you charge prescribers $300 per month and your middleware costs $50-75 per month per prescriber, that is 17-25% of your revenue going to a single vendor. Many teams discover this margin problem after they have already set pricing and signed contracts. Model your middleware costs at 100, 500, and 1,000 prescribers before you set your pricing.
5. Ignoring State-by-State Prescribing Regulations
E-prescribing regulations vary by state. Some states mandate electronic prescribing for all controlled substances. Others have specific requirements around prescriber registration, patient identification, or prescription monitoring program (PMP) integration. If your platform operates in multiple states, you need a compliance matrix mapping state requirements to your implementation. Your middleware provider handles some of this, but not all of it.
6. Building Only the Happy Path
Many teams build the NewRx flow and call it done. But prescribers spend a significant amount of their time handling refill requests, change requests, and cancellation confirmations. If your application does not surface these incoming messages prominently and make them easy to act on, prescribers will revert to their previous workflow and stop using your platform for prescribing entirely.
Frequently Asked Questions
Can I Build a Direct Surescripts Integration Without Middleware?
Technically, yes. Practically, no. Becoming a Surescripts-certified participant requires completing their certification program, which involves 12-18 months of development and testing, a formal application process, security audits, and ongoing compliance obligations. The upfront investment is typically $500,000 or more. This path only makes sense for companies whose entire business model is e-prescribing infrastructure -- if you are building a telehealth platform, a practice management system, or any clinical application, use middleware. That is what it exists for.
How Long Does E-Prescribing Integration Take?
With an iFrame approach (DoseSpot JumpStart or Weno Exchange), expect 2-6 weeks for a basic integration and 6-10 weeks with EPCS, testing, and edge case handling. With a full API approach, expect 3-6 months including drug search UI, interaction checking, pharmacy selection, prescription lifecycle management, EPCS, and thorough testing. Add 2-4 weeks for middleware vendor onboarding and contract negotiation (except Weno, which is self-serve). Add 1-2 weeks for each prescriber's identity proofing during EPCS rollout.
What Are the HIPAA Requirements for E-Prescribing Software?
E-prescribing involves protected health information (PHI) including patient demographics, medication history, diagnosis codes, and prescriber information. Your application must comply with HIPAA's Security Rule requirements: encryption at rest and in transit, access controls, audit logging, and a Business Associate Agreement (BAA) with your middleware provider. Your middleware provider's BAA covers their handling of prescription data, but you are responsible for all PHI that flows through your application. This includes secure storage of patient medication lists, prescription history, and any clinical data used in the prescribing workflow. For a complete breakdown of HIPAA technical requirements, see our HIPAA Compliant App Development Guide.
Bringing It All Together
E-prescribing integration is not a weekend project. It is a significant engineering effort with real regulatory requirements, ongoing per-user costs, and consequential architectural decisions. But it is also a feature that can make or break a clinical platform. Prescribers expect it. Patients benefit from it. And the platforms that get it right -- native UX, reliable delivery, seamless EPCS -- earn long-term provider loyalty.
The path we recommend: start with Weno Exchange to validate your prescribing workflow quickly and cheaply. Build a real UI on top of their APIs rather than relying on an iFrame. Ship EPCS from day one. Then, once you have product-market fit and a growing prescriber base, evaluate whether the advanced features of DoseSpot or DrFirst justify the higher per-user cost.
If you are earlier in the process and still designing your platform architecture, our telemedicine development guide covers the broader technical decisions you will face, and our EHR integration guide covers the clinical data interoperability patterns that complement e-prescribing.
Ready to Build?
Building a healthcare platform that needs e-prescribing? Of Ash and Fire has integrated e-prescribing middleware into telehealth and practice management platforms. We know which middleware providers work best for different use cases, how to navigate EPCS requirements, and how to build a prescribing experience that prescribers actually want to use.
Schedule a free consultation to discuss your prescribing requirements, or read our guide on how to choose a software development partner if you are still evaluating vendors.